Smart planning for

better customer service

Security related field service operations, man-guarding and patrol services are highly susceptible to operational inefficiencies. Maintaining a cost effective offering to customers, and meeting appointments, schedules and emergency call outs can be a juggling act. Planning teams need global visibility and support in making optimal planning decisions. Workforce scheduling, route optimisation and responding to changes in a resource efficient way keeps costs down whilst meeting customer SLAs. How do you integrate scheduling technology to keep ahead of the competition and drive costs down?

Optimise for customer SLAs and maximum profits

Developing a robust planning system that manages equipment, people, vehicles and more is a key component of toc's optimisation platform. Our expertise in developing planning processes around technology and people ensures the generation of real-time plans that ensure compliance with workforce regulations, SLAs, worker preferences and other operational constraints. Our planning tools help back office planners satisfy your business rules and plan to your specific KPIs. We'll help you drive efficiency up, costs down and keep you ahead of your competition.

Optimisation Platform

Everything you need for planning - our engine, user interface, optimisation modules hosted in the Cloud

Total Workforce Management

toc is uniquely placed to offer a total work management platform including dispatch, mobile apps and more

toc Optimisation Platform



Bring planning data out of spreadsheets, paper & planners' heads & into an organisation wide, visible platform


Centralised Planning

Coordinate geographically separate locations for depot based allocation and planning of work


Trip Optimisation

Optimise your mobile workforce teams' through route and trip optimisation algorithms


Multi Resource Optimisation

Break down the planning and optimisation of multiple orders to multiple resources, teams, groups or gangs

Ready to get started?