Smart planning for
better customer service
Security related field service operations, man-guarding and patrol services are highly susceptible to operational inefficiencies. Maintaining a cost effective offering to customers, and meeting appointments, schedules and emergency call outs can be a juggling act. Planning teams need global visibility and support in making optimal planning decisions. Workforce scheduling, route optimisation and responding to changes in a resource efficient way keeps costs down whilst meeting customer SLAs. How do you integrate scheduling technology to keep ahead of the competition and drive costs down?
Optimise for customer SLAs and maximum profits
Developing a robust planning system that manages equipment, people, vehicles and more is a key component of toc's optimisation platform. Our expertise in developing planning processes around technology and people ensures the generation of real-time plans that ensure compliance with workforce regulations, SLAs, worker preferences and other operational constraints. Our planning tools help back office planners satisfy your business rules and plan to your specific KPIs. We'll help you drive efficiency up, costs down and keep you ahead of your competition.
Everything you need for planning - our engine, user interface, optimisation modules hosted in the Cloud
toc is uniquely placed to offer a total work management platform including dispatch, mobile apps and more
toc Optimisation Platform
Visibility
Bring planning data out of spreadsheets, paper & planners' heads & into an organisation wide, visible platform
Centralised Planning
Coordinate geographically separate locations for depot based allocation and planning of work
Trip Optimisation
Optimise your mobile workforce teams' through route and trip optimisation algorithms
Multi Resource Optimisation
Break down the planning and optimisation of multiple orders to multiple resources, teams, groups or gangs