Service /

Field Service

Plan for a competitive breakthrough with lightning fast optimisation software

Your field service organisation knows that in your sector, customer satisfaction is the true driver of revenue and growth. Achieving high customer satisfaction - service delivered on time, every time - can be expensive and resource wasting. This is why it's so important your planning teams are given the tools required to visualise plans and schedules in real-time, re-plan as situations change and manage all your equipment, vehicles and teams from a single shared space. How do you keep ahead of your competition and deliver truly effective customer service, in an optimal, cost effective way?

A total workforce management planning platform

Our planning and optimisation platform is the only offering to model and encapsulate your unique processes for carrying out work in the field. By providing optimisation technology for your planners that operates in your domain - and codifies your USP - provides a scheduling system that never gets 'turned off'. Planners have centralised visibility of the field force whilst toc's optimisation engine re-plans in real-time. Planners are guided to intelligent decisions, whilst automated tech manages complex mathematics and routing calculations. With your teams spending more time on delivering for your customers you can guarantee satisfaction every time, and ensure work is carried out at the lowest cost possible.

Workforce Scheduling

Manage the scheduling of workers taking into account shift patterns, skills matrices, multi team planning & more

Total Workforce Management

toc is uniquely placed to offer a total work management platform including dispatch, mobile apps and more

toc Optimisation Platform

Visibility

Bring planning data out of spreadsheets, paper & planners' heads & into an organisation wide, visible platform

Route Optimisation

Take into account routing and traffic situations to generate optimal routes to minimise time, distance and cost

Centralised Planning

Coordinate geographically separate locations for depot based allocation and planning of work

Disruption Minimisation

Minimise the disruption to plans that change in realtime to ensure part enacted plans are not wasted

Ready to get started?

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Derby House, 12 Winckley Square

Preston, Lancashire

PR1 3JJ

T: 01772 977297

E: info@the.optimisation.company